Effective Date: 22/12/2025
Wake Cross Family Dentistry (“we,” “us,” “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website or opt in to receive SMS messages, emails, or phone calls from our practice.
Information We Collect
When you interact with our website or opt in to receive communications, we may collect the following information:
- Your name
- Your phone number
- Your email address
- Consent to receive SMS messages, emails, and phone calls
- Any information you voluntarily provide through contact forms or appointment requests
How We Use Your Information
We use your information to:
- Send SMS messages, emails, or calls you have opted in to receive
- Respond to appointment requests and inquiries
- Provide important updates, reminders, promotions, or relevant dental information
- Improve our website, services, and patient experience
Sharing Your Information
Wake Cross Family Dentistry does not sell, rent, or share your personal information, including phone numbers or SMS opt-in data, with third parties for marketing purposes.
Your information may only be shared when required by law or to protect the rights, property, or safety of our practice and patients.
Your Rights
You may opt out of receiving SMS messages at any time by replying “STOP” to any message we send.
You may also contact us to update or remove your personal information from our records.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, misuse, or disclosure.
Log Data
Like many website operators, we collect information that your browser sends whenever you visit our website (“Log Data”). This may include:
- Internet Protocol (IP) address
- Browser type and version
- Pages visited on our website
- Date and time of your visit
- Time spent on each page
This data is used solely for analytical and website improvement purposes.
Cookies
Cookies are small data files stored on your device that help improve website functionality and user experience. We use cookies to:
- Understand how visitors interact with our website
- Improve performance and usability
You can choose to disable cookies through your browser settings. However, some portions of the website may not function properly if cookies are disabled.
Changes to This Privacy Policy
This Privacy Policy is effective as of the date listed above and may be updated from time to time. Any changes will be posted on this page and will take effect immediately upon posting.
Your continued use of our website or services after changes are posted constitutes your acceptance of the updated Privacy Policy.
Contact Us
If you have any questions or concerns regarding this Privacy Policy or our privacy practices, please contact us:
- Phone: (919) 453-0777
- Email: rd@mouthhealer.com
- Address: 4008 Mitchell Mill Rd, Suite 108, Raleigh, NC 27616